CSR

Corporate Social Responsibilities: CSR

The Company aims to develop business to grow sustainably along with Social Responsibility and to ensure the Company’s business development in sustainable. The Committee set the Corporate Social Responsibility or CSR to operate business under good corporate governance and adhere with morality along with environment care and social responsibility consciousness by considering inside and outside stakeholders from the shareholders, employees, customers, community as well as wide social. According, it is for sustainable business development.

Scope of Social Responsibilities Operation Guidelines

Business operation is under good corporate governance and adheres with morality along with environment care and social responsibility consciousness by considering inside and outside stakeholders from the shareholders, employees, customers, community as well as wide social. According, it is for sustainable business development. The Company’s Social Responsibilities Guidelines cover as follows;

  1. Fair Business Conduct
  2. Anti – Corruption
  3. Fair Labor Practice
  4. Consumer Responsibility
  5. Social and Environment Responsibility
1. Fair Business Conduct
2. Anti-Corruption
3. Fair Labor Practice
4. Consumer Responsibility
5. Social and Environment Responsibility
  1. Fair Business Conduct

The Company and subsidiaries give importance to business operation which is in accordance with honest and fair trading competition frame under the law and the Company and subsidiaries’ business ethics and hold agreement of competition with fairness when receiving fair return for both sides. Business operation with partner must not bring damage to the Company and subsidiaries’ reputation or against the law. Business Operation Guidelines are as follows;

  • Not ask or accept to get assets or other interests which are beyond trade agreement or trade condition.
  • Aim to build relationship, good corporation and product development with partners to strengthen capacity and efficiency in long-term business cooperation.
  • Ensure confidential information of partners, not use them for personal gains or other concerns improperly.
  • The Company and subsidiaries will not support any intellectual property infringement, support Executives and employees to use resource and the Company’s assets efficiently, use products and services with copyright and not support products or any action with intellectual property infringement.
  • The Company and subsidiaries resist unfair competition and will not participate in these misbehaviors such as price fixing collusion and sale price fixing for competitor elimination. The Company’s pricing is from market situation, demand as well as other concerned costs, on the other hand, it is pricing by cost and other expenses to ensure competitiveness. The Company’s purchasing policy is with regulations, supply process, clear operational procedure to ensure fairness.
  • The Company and subsidiaries set the complaint channel when receiving unfairness at the Company and website of the Company, etc.

2.Anti-Corruption

The Company and subsidiaries operates business with transparency and in adherence with correctness by providing Anti-Corruption Guidelines as well as supporting activities which encourage and cultivate Executives and employees to abide the laws and applicable rules and regulations, not support the dishonest achievement. The Company’s committee has Anti-Corruption Policy which is in line with laws and guidelines are as follows;

  • Build consciousness, value, attitude to employees to follow rules and regulations with honesty as the Company’s Code of Conduct.
  • Provide efficient and effective internal control system, auditing system and appropriate balance of power in order to prevent dishonest behavior or any concerns with corruptions.
  • Prohibit Directors, Executives and employees perform any actions which are demand or accept assets or other interests for personal gains or others that indicating to persuasion to perform or refrain from duties improperly or any actions which may cause the Company’s lost fair benefits.
  • Prohibit Directors, Executives and employees give or offer assets or any other interests to outsiders to persuade those people to perform or refrain any actions which are against the laws or responsibilities.

3. Fair Labor Practice

The Company and subsidiaries has policies to treat all employees with fairness without any conditions that cause the Company and subsidiaries to treat employees unequally to ensure fairness to all employees. The Company has employee care with throughout fairness (as regulations of the Company’s operation) as follows;

  1. The Company and subsidiaries will take care of remuneration for all employees properly and fairly without any asking.
  2. The Company and subsidiaries will ensure there are no discriminations and treat employees equally.
  3. In case when employees complain, the Company and subsidiaries will provide complain process and procedure clearly and the Company will seek the solutions as soonest with fairness to eliminate problems and ensure it is within frame and will not widely expanded.

 

Since the Company gives precedence and realizes in equality with its guidelines to all employees with fairness, not discrimination and in accordance with Code of Conduct to be operational guidelines for all employees, the Company considers guidelines in Code of Conduct is part of “Employee Rules and Regulations” which all employees must follow. Consequently, the Company has explained the Business Ethics to all employees for acknowledgement on the first day of working and also emphasized the details in employee training program.

4. Consumer Responsibility

The Company and subsidiaries give importance to stakeholders in business supply chain such as shareholders, customers, partners and business competitor. The Company announced its Code of Conduct to be operational guidelines for Consumer Responsibilities as follows;

–    Deliver products and provide service with quality and ensure it meets customers’ expectation with fair price.

–    Provide correct, adequate and up-to-date information to customers to ensure they acknowledge the products and service without an exaggeration which causes the misunderstanding to those products’ quality or service.

–    Contact customers politely, efficiently and with trustworthiness. Provide complain channel procedure to customers regarding products’ quality and safety.

–    Ensure customers’ information are treated as confidential and not used for personal gains or other concerned improperly.

–    The Company and subsidiaries provide marketing communication channels such as product details communication through sales staff or other channels via the Company’s website, etc.

5. Social and Environment Responsibility

The Company and subsidiaries set policy to encourage and provide knowledge of social and environment to employees in all level to be guidelines in community, social and environment development and responsibility as well as abiding by applicable laws and other environment concerned regulations in business operation by providing evaluating and monitoring the operation or environmental impacts continuously.

 

  • Set the clear procedure of waste management from the operation.
  • Oversee environment around the project area to limit the impact from the Company and subsidiaries’ operation.
  • Cooperate in community development around the Company’s projects.